TCI is a leading full-service integrated telecommunications provider serving Washington, DC, Virginia and Maryland. We provide cutting-edge solutions from Mitel, Cisco and others, along with the trusted guidance to ensure your organization maximizes the impact of VoIP, cloud and collaboration tools to achieve business results.
What Role Does the Office Play in the Future of Work & What Tools Will Your People Need?
/0 Comments/in Blog /by MarketingDo businesses still need expansive campuses in a post-pandemic world? With approved vaccines now being administered globally, now is the time to start evaluating what work will look like in the future: fully remote, return to a 100% office environment, or adopt a hybrid of the two? SMB Group’s Co-founder and Partner, Laurie McCabe, offers […]
Mitel Rolls Out IP Phones Protected with Antimicrobial Technology
/0 Comments/in Blog /by MarketingTCI has been serving healthcare providers with innovative communication solutions for over 40 years. And the innovations continue… With the increased awareness of health issues in office and home workplaces, Mitel has launched a series of IP phones built from plastics protected with antimicrobial technology. The phones feature surfaces that are treated with a silver-based […]
Remote Work and Hybrid Workplaces… The Future of Work is Now
/0 Comments/in Blog /by MarketingRemote and hybrid work is no longer the future of work – it’s the “now” of work. But connecting and collaborating with coworkers can be a challenge. We’ve all had our share of setbacks and lessons learned, but at TCI we’ll make sure your business communications are optimized for your future success. We’ve been designing, […]
Get to Know TCI’s Support Plans… Annual Agreements and Ad hoc On-Call
/0 Comments/in Blog /by MarketingOur customers appreciate having a choice of service programs for keeping their Voice and IT systems running smoothly. We offer everything from traditional ad hoc support to annual plans. TCI’s factory certified technicians provide installation, repair and maintenance services 24 hours a day, 7 days a week, 365 days a year… Telecom system moves, upgrades […]
Top Tech Trends in the Hospitality & Lodging Industry… Some May Make Sense for Your Business
/0 Comments/in Blog /by MarketingHotels, motels and other hospitality businesses once occupied a fairly simple space in people’s lives – they were a place for guests to lay their heads while away from home. But anyone who’s spent time on the road in recent years knows that the role of technology has greatly expanded. Here are some of the […]
Digital Transformation in 2021… Keeping Up with Touchless & New Ways to Connect with Customers
/0 Comments/in Blog /by MarketingAdaptation has always been a necessity for survival, but now businesses are finding that they have to adapt virtually overnight to stay afloat. Touchless technology in the form of contactless payments, expanded mobile app offerings and remote contact centers is becoming the new normal for businesses across industries. Touchless technology is impacting the B2C world […]
Creating a Superior Customer Experience to Grow Your Online Business
/0 Comments/in Blog /by MarketingIn the brick-and-mortar world, windows entice shoppers into the store. Online, your website is the “window.” Is it visually exciting? Does it encourage shoppers to explore your services and capabilities? Is it easy to navigate, and does it load quickly? These are only the basics. If you haven’t already, you’ll want to cover all the […]
Moving Beyond Band-Aid Collaboration Tools
/0 Comments/in Blog /by MarketingThe impacts of the coronavirus on business culture have forced a critical need for unified business communication technology that goes well beyond commonly used band-aid solutions. As we all continue to grapple with social distancing and lockdown protocols, everyone is searching for innovative ways to get back to “normal life.” This has prompted business leaders […]
Strengthening Collaboration in the Evolving Workplace
/0 Comments/in Blog /by MarketingToday’s pandemic has changed the way small and medium businesses perceive the workplace. Responding to stay-at-home mandates, SMBs with existing remote work programs have expanded them, and those that lacked work-from-home options prior to the pandemic started implementing them. The Hybrid Workplace Some employees will eventually go back to the office full-time when the pandemic […]
4 More Reasons We Built TCI Host on a Mitel-Powered Business Cloud Platform
/0 Comments/in Blog /by MarketingMitel is #1 in Cloud Communications Worldwide… This is good for TCI-delivered Cloud services and better for you… When it comes to communications and collaboration, the DC region’s fastest moving businesses choose solutions that give them choices. TCI’s flexible, easy-to-use cloud service is powered by Mitel, making us the choice of public and private sector […]
Lower Costs and Add Flexibility with SD-WAN… We’re Ready to Manage Your Deployment or Support “as a Service”
/0 Comments/in Blog /by MarketingSoftware-Defined Wide Area Network (SD-WAN) technology allows you to do more with your network. Paired with high speed connections and Wireless backups, SD-WAN can help overcome the bandwidth, scalability, complexity and cost concerns common with legacy network services. The WAN struggle is real Branch sites have never demanded as much bandwidth as they do today […]
Your One-Stop-Shop for Better Broadband & Network Services
/0 Comments/in Blog /by MarketingBroadband, network and carrier services are no longer just a ‘required’ cost of doing business, especially when the workplace is being re-imagined during the current pandemic. In today’s environment, optimized network services translate into competitive advantage. As your trusted IT and Telecom services advocate, TCI helps you select, source and implement what you need at the […]