One thing that has been fueled by the pandemic is the increasing frequency and greater scope of IT cyber attacks. And still, many businesses remain ill-prepared. Over one-third of small business owners recently surveyed admit they were at risk of falling victim, and a third said they were not confident that their business would recover […]
The vast majority of businesses are now utilizing cloud services. But just because the cloud revolution has already happened doesn’t mean it has reached an endpoint. With the cloud still evolving in 2021, it is worth examining how three emerging trends will impact businesses, and what business owners can do to prepare. 1. Artificial Intelligence […]
Over the last few years, Cloud Voice service has quickly taken over old-school landlines and premises-based systems as the preferred small business and enterprise communications solution. With the pandemic, cloud solutions have taken on new importance. TCI’s Cloud Voice offering is TCI Host, an all-in-one service that supports all of your communications needs – including […]
Do businesses still need expansive campuses in a post-pandemic world? With approved vaccines now being administered globally, now is the time to start evaluating what work will look like in the future: fully remote, return to a 100% office environment, or adopt a hybrid of the two? SMB Group’s Co-founder and Partner, Laurie McCabe, offers […]
TCI has been serving healthcare providers with innovative communication solutions for over 40 years. And the innovations continue… With the increased awareness of health issues in office and home workplaces, Mitel has launched a series of IP phones built from plastics protected with antimicrobial technology. The phones feature surfaces that are treated with a silver-based […]
Remote and hybrid work is no longer the future of work – it’s the “now” of work. But connecting and collaborating with coworkers can be a challenge. We’ve all had our share of setbacks and lessons learned, but at TCI we’ll make sure your business communications are optimized for your future success. We’ve been designing, […]
Our customers appreciate having a choice of service programs for keeping their Voice and IT systems running smoothly. We offer everything from traditional ad hoc support to annual plans. TCI’s factory certified technicians provide installation, repair and maintenance services 24 hours a day, 7 days a week, 365 days a year… Telecom system moves, upgrades […]
Hotels, motels and other hospitality businesses once occupied a fairly simple space in people’s lives – they were a place for guests to lay their heads while away from home. But anyone who’s spent time on the road in recent years knows that the role of technology has greatly expanded. Here are some of the […]
Adaptation has always been a necessity for survival, but now businesses are finding that they have to adapt virtually overnight to stay afloat. Touchless technology in the form of contactless payments, expanded mobile app offerings and remote contact centers is becoming the new normal for businesses across industries. Touchless technology is impacting the B2C world […]
In the brick-and-mortar world, windows entice shoppers into the store. Online, your website is the “window.” Is it visually exciting? Does it encourage shoppers to explore your services and capabilities? Is it easy to navigate, and does it load quickly? These are only the basics. If you haven’t already, you’ll want to cover all the […]
TCI is a leading full-service integrated telecommunications provider serving Washington, DC, Virginia and Maryland. We provide cutting-edge solutions from Mitel, Cisco and others, along with the trusted guidance to ensure your organization maximizes the impact of VoIP, cloud and collaboration tools to achieve business results.