Many industries are faced with legal and regulatory compliance guidelines that require them to record their phone conversations, but businesses in every industry can benefit as well. Here’s how… Document customer transactions, both Voice & Screen Meet compliance requirements Resolve customer disputes Enhance employee productivity Improve internal processes Train and coach customer service representatives Call […]
Imagine being able to access company data, applications, services, and resources Anytime, Anywhere. That’s the idea behind the “Cloud” – an efficient, flexible and cost-saving IT platform – that small and mid-sized businesses are rapidly adopting to save money and improve day-to-day operations. The Cloud makes it much easier for small and large enterprises to […]
Wherever you have office locations, TCI’s National Account team takes care of everything, including the design and implementation of your new systems. We’ll also arrange the office infrastructure and cabling for you, including wireless access points. TCI makes it easy for you to expand your business regionally, nationally or internationally, providing you with… Simplified procurements […]
Don’t get tangled up… TCI’s team of networking experts excel in reviewing your existing network infrastructure and providing advanced wired and wireless solutions. When you are moving or expanding, we can function as your prime contractor, providing comprehensive consulting and installation services. We’ll team up with your network integrators, contractors, architects and electrical engineers to get […]
What happens if you lose access to your business data – for an hour, for a day, for a week, or forever? Depending on your business, the answer may vary, but it’s not something you want to experience to find out – especially if it can be avoided. Prevent the unthinkable… We’re here to ensure […]
Phone systems have traditionally been deployed on-site, but the lure of the Cloud is strong. Many multi-site businesses like a combination of both – deploying a premises system at headquarters and a Cloud solution for the branch offices – all interconnected and centrally managed over an IP network. There are many reasons why On-site Phone […]
Private cloud is the most popular cloud deployment model for companies in industries with strict data regulations, like healthcare, government or financial services. Opting for a hosted private cloud can provide your business with the benefits of a dedicated architecture, without many of the IT management responsibilities. Download: Private Cloud for Business Communications – The Essential […]
If your response was, “What the heck is a Pen Test?” – your network is probably already harboring dangerous malware. A penetration test, also known as a pen test, is an authorized simulated attack on a computer system performed to evaluate the security of the system. The test is performed to identify weaknesses – including […]
Companies of all types and sizes are replacing the phone systems of the past with simple, seamless cloud services. They’re motivated by reduced costs and new capabilities. TCI Host is a customized Cloud-based UC and collaboration service. We offer several deployment models, including hybrid arrangements that can connect multiple locations with a mix of premises […]
TCI consults, sources and procures Data Center services anywhere in the world, as well as Wide Area Network (WAN) services from the most basic to the most complex. If you think a data center or cloud solution might be worth considering, and are unsure of what to do next, give us a call. TCI will […]
TCI is a leading full-service integrated telecommunications provider serving Washington, DC, Virginia and Maryland. We provide cutting-edge solutions from Mitel, Cisco and others, along with the trusted guidance to ensure your organization maximizes the impact of VoIP, cloud and collaboration tools to achieve business results.