TCI is a leading full-service integrated telecommunications provider serving Washington, DC, Virginia and Maryland. We provide cutting-edge solutions from Mitel, Cisco and others, along with the trusted guidance to ensure your organization maximizes the impact of VoIP, cloud and collaboration tools to achieve business results.
Adapt with New Technology… Fill Your Resource Gap with Conversational AI / Chatbots
/0 Comments/in Blog /by MarketingThe COVID-19 pandemic is transforming the way we connect, communicate and collaborate. One powerful tool helping to close the social distance gap between customers and businesses is the chatbot, a software application designed for human-like conversations. Personalized Interactions Amid the pandemic, chatbots are being used to fill the current resource gap and enable businesses to […]
Stay Energized… 5 Tips to Combat Video Conferencing Fatigue
/0 Comments/in Blog /by MarketingMany of us are relying on video to stay in touch with friends and colleagues. As a result, we’re spending both work and personal time on camera, and these hours add up fast. It’s no wonder people have come to find video conferences draining. Fortunately, there are things you can do to reduce video fatigue, […]
Stay Competitive… Ensure your Communications System is a Strategic Asset in 2021 & Beyond
/0 Comments/in Blog /by MarketingToday’s business reality is that you can’t be competitive without a fully optimized communications system. That’s why it’s important to regularly take a hard look at what you have and what you should have. Many communications system features that may have seemed unnecessary a few years ago are now table stakes. Likewise, features you thought […]
Remote Work is Here to Stay… Keep Your Staff and Customers Well Connected over the Long Haul
/0 Comments/in Blog /by MarketingOnly a year ago, the typical business provided voice and IT support on-site, from within the company’s offices. With the pandemic, things changed suddenly, requiring your IT team to deliver more support to everyone at home. The concept of work as an activity primarily done within a company’s office has been completely transformed. Many employees […]
Your Business Isn’t “One Size Fits All”… How TCI Customizes Every Cloud & UCaaS Deployment
/0 Comments/in Blog /by MarketingPowered by technology from global leader Mitel, our Hosted “Unified Communications as a Service” (UCaaS) solution fills a crucial gap in the DC Region’s fast moving Cloud Voice market. Whether you’re a small or large business, we custom design and manage every solution specifically for your unique requirements. Every TCI UCaaS client is provided a fully-featured, […]
Need New Technology? Calculate Your End-of-Year Section 179 Deduction for 2020
/0 Comments/in Blog /by MarketingTime is running out to leverage the Section 179 deduction for this year… Section 179 of the federal tax code allows businesses to deduct the full purchase or lease price of new technology the first tax year – up to $1,040,000. Yes, this deduction applies to both leased and purchased equipment. When you buy or […]
Stay Vigilant… 5 Techniques Bad Guys are Using to Breach Your IT
/0 Comments/in Blog /by MarketingWhile we all know security is important, sometimes day-to-day operations overwhelm our good intentions to keep up with fast-moving technology threats. Staying safe means being continually aware and taking precautions against the more common techniques bad guys are using to breach businesses every day: 1. Spoofing – Email spoofing is when the sender address is […]
Wi-Fi as a Service Offers Faster Broadband Connections & Simplifies IT
/0 Comments/in Blog /by MarketingWireless Made Easy… From growing offices to large corporate enterprises, TCI designs, implements and maintains the wireless networks that keep local businesses connected and running strong. Our expertise includes: Wireless site surveys Wireless coverage testing Access point cabling Wireless security Wireless network management TCI’s Managed Wi-Fi Service… Simplify and speed up your day-to-day operations. Our Managed […]
The ABCs of Successful Remote Work – “Always Be Communicating”
/0 Comments/in Blog /by MarketingRemote working can be tough if you haven’t done it before – especially when many people have had to embrace our new reality whether they like it or not. Fortunately, the transition is easier for everyone when processes and systems are in place to keep lines of communication open. If you don’t share information and […]
Offer Extended! Move to TCI Host/Cloud Voice… Upgrade Your MiVoice, Toshiba, ShoreTel, or Inter-Tel system
/0 Comments/in Blog /by MarketingTo get your communications up to speed, TCI Host’s Migration Program makes upgrading to the cloud easier and more affordable than ever. Act Now… This is a Limited Time Offer! TCI Host is our complete, locally supported Unified Communications service, powered by Mitel. Get everything you need to connect your business – all for a […]
Using Microsoft Teams? Mitel Has the Voice to Complete Your Experience
/0 Comments/in Blog /by MarketingMicrosoft Teams is a popular productivity tool that encompasses chat, meetings, calling and collaboration. It is included with all Office 365 plans, replacing Skype for Business. For organizations that are committed to Microsoft Teams, Mitel offers several integration options to enhance Teams with added voice capabilities, providing even more value to your existing Mitel investment: […]
Need to Get Up to Speed on 911-Calling Regulations that Protect Everyone in Your Building?
/0 Comments/in Blog /by MarketingThe COVID-19 pandemic has raised awareness of health and safety in the workplace. A pair of recent federal regulations will expedite 911 calling and emergency response – Kari’s Law and Ray Baum’s Act. These important mandates are intended to protect everyone in your office or building – employees and visitors – by improving access to […]