TCI is a leading full-service integrated telecommunications provider serving Washington, DC, Virginia and Maryland. We provide cutting-edge solutions from Mitel, Cisco and others, along with the trusted guidance to ensure your organization maximizes the impact of VoIP, cloud and collaboration tools to achieve business results.
Enable More Agile Teams with Technology – Plus 6 Communication Habits that Drive Success
/0 Comments/in Blog /by MarketingAn agile team is “marked by ready ability to move with quick, easy grace; having a quick, resourceful and adaptable character.” Sounds good, doesn’t it? Who wouldn’t want their teams to be agile? But creating a truly agile team is no simple feat. How do they behave? What qualities do they possess? In other words, […]
Get More Done… Tips for Delegating Project Work with Teamwork & MiTeam Apps & Collaboration Tools
/0 Comments/in Blog /by MarketingDelegating work to other people sounds great in theory, but let’s be honest… it can sometimes be a struggle to release control. It takes time and effort to send out assignments and follow up on progress, but the reality is you can’t do everything yourself. The good news is that better technology and mobile apps […]
Supporting DC Metro’s Non-profits & Associations with Technology Planning, Assessments & Bid Consultations
/0 Comments/in Blog /by MarketingTCI is your local, go-to partner for IT strategic planning… Our experts will analyze your entire IT infrastructure including software, systems, processes, networks and applications. We then provide you with a comprehensive project plan that contains our recommendations. It is our goal to help you exploit the best technology to move your organization ahead and […]
We’re Ready to Manage Your SD-WAN Deployment or Support it “as a Service”
/0 Comments/in Blog /by MarketingSoftware-Defined Wide Area Network (SD-WAN) technology can help overcome the bandwidth, scalability, complexity and cost concerns common with legacy network services. With legacy business WAN links – such as MPLS – rapidly exceeding the capacity for which they were originally designed, a software-defined network lets you take advantage of broadband and fiber links to significantly […]
5 Cloud Contact Center Trends to Watch in 2020
/0 Comments/in Blog /by MarketingWith 2020 upon us, it’s safe to say the cloud contact center has arrived. Over 70% of businesses already have their contact center in the cloud or at least have plans to start the migration this year. What follows are the most important trends you need to know to ensure your cloud contact center stays […]
It’s a New Decade… How to Leverage Smart Workspace & UC Technology in Your Business
/0 Comments/in Blog /by MarketingToday, the term “workspace” no longer refers to employees sitting at their desks in cubicles, pecking away at their keyboards from 9 to 5. Workspaces have evolved, and today’s “smart” version allows employees to get their work done from any location, at anytime, using any device. Millennials now make up more than half of the […]
Want Productive Meetings? Follow These 4 Simple Steps & Use the Right Collaboration Tools
/0 Comments/in Blog /by MarketingUnproductive meetings cost U.S. businesses $37 billion a year – and countless hours of exasperation. When you follow these 4 simple meeting rules, while using the collaboration tools included in our Mitel-powered Cloud Voice service, your attendees will leave meetings informed, engaged, and ready to get the job done. 1. Prepare with agenda-planning tools A […]
Is Your Building a Barrier to Your Smartphone’s Cellular Signals?
/0 Comments/in Blog /by MarketingSuffering from weak or intermittent cell phone coverage in your building? You’re not alone… Businesses everywhere are looking for ways to ensure that on-the-go employees and visitors can stay connected in every corner of their buildings. At stake are productivity, customer service, and corporate image. When mobile carrier signals can’t penetrate your building’s glass, metal, […]
Tech Overload? 5 Ways to Streamline all those Apps & Communications Tools
/0 Comments/in Blog /by MarketingThe average employee uses 17 different cloud apps, 3 content-sharing services and 3 collaboration tools. If this sounds familiar, it might be a good time to consider a unified communication system like Mitel-powered TCI Host, which includes collaborative tools that allow team members to assign tasks, share documents, schedule calls, chat and conduct audio and […]
Did You Know TCI Provides Infrastructure as a Service… Managed Wi-Fi, Cabling, Security & More?
/0 Comments/in Blog /by MarketingInfrastructure as a Service (IaaS) is a computing environment that is provisioned and managed by your provider. IaaS simplifies your life. You avoid the complexity of buying and managing your own infrastructure. Rather than paying a big upfront capital expense, you pay an affordable monthly subscription that scales up and down based on what you […]
Snow Season is Here… Stay Connected When You’re Stuck at Home
/0 Comments/in Blog /by MarketingProviding employees with the ability to work remotely – with full access to their desktop voice and data and applications – has become an essential element of business continuity, especially in our area, where a winter snow blast can suddenly force streets and buildings to close. With “plug and work” access to the voice and […]
Tech Planning for 2020… Schedule Your Customer Business Review Now
/0 Comments/in Blog /by MarketingYour annual TCI Customer Business Review is a valuable 60-minute session that provides our team with an opportunity to learn more about your business goals and needs, get feedback on our product roadmap, and share best practices with you. One of our Customer Service Managers will be reaching out to you to schedule your review. […]