TCI is a leading full-service integrated telecommunications provider serving Washington, DC, Virginia and Maryland. We provide cutting-edge solutions from Mitel, Cisco and others, along with the trusted guidance to ensure your organization maximizes the impact of VoIP, cloud and collaboration tools to achieve business results.
Mitel Study of Business Executives Reveals What’s Driving Cloud Voice Adoption
/0 Comments/in Blog /by MarketingMitel recently issued a study of the perceptions and motivations of executives for migrating to a cloud-based model for their business communications. Key takeaways include… Innovation is at the heart of cloud migration Access to innovative features not available with traditional telephony solutions was by far the main driver for migrating to a cloud model. […]
Unified Communication as a Service… Move Your Voice to the Cloud – Get DR and BC at No Cost!
/0 Comments/in Blog /by MarketingBusinesses are investing in Cloud Voice for a variety of reasons, including cost savings, mobility, scalability and the desire to shift financing from CAPEX to OPEX. Others are taking Cloud Voice a step further – not only adopting UC as a Service (UCaaS) for its collaboration tools, but for its built-in disaster recovery (DR) and […]
Cut Your Network & Telecom Costs and Enhance Your Services
/0 Comments/in Blog /by MarketingWondering if you’re getting the best pricing, service, and solutions? Need faster broadband, voice or data? A more reliable connection to your data center? Want great customer service when you need it? Now you can have it all… Get all the communications support you need from your single-source partner – TCI. We find the best […]
Evaluating Your Voice and IT Support? TCI Offers Customized Ad Hoc and Annual Plans
/0 Comments/in Blog /by MarketingOur customers appreciate having a choice of service programs for keeping their Voice and IT systems running smoothly. We support everything from traditional ad hoc support to annual plans. Certified Technicians TCI’s factory certified technicians provide installation, repair and maintenance services 24 hours a day, 7 days a week, 365 days a year… Telecom system […]
4 Team Collaboration Trends Easing Email Overload
/0 Comments/in Blog /by MarketingInformation overload can dilute employee engagement, drop productivity and raise turnover rates. Easing this burden requires having the right balance between communication, collaboration and technology without contributing to overload. Here are some trends to adopt that can ease the burden for your business… Trend #1: Integration of Team Collaboration Tools – Rather than stretch email as […]
Simplify & Secure Your Wi-Fi/Wireless Networks with Our Cloud Managed Service
/0 Comments/in Blog /by MarketingYour business depends on having a reliable network infrastructure that is continuously monitored for proper operation. Wireless connections are a critical element of today’s network infrastructure and one that consumes a growing share of IT resources to secure and manage. To support your wireless connections TCI has launched a cloud-managed solution – powered by Cisco […]
Ice & Snow Season Arrives… We Make Connecting Your People from Home Easy
/0 Comments/in Blog /by Marketing‘Tis the season when bitter cold, gusty winds and snow storms can pop up at any time. This means weather-related office closings can be expected too. DC-area businesses cannot afford weather-related shutdowns. Now is the time to review snow emergency plans to ensure your people know how to respond. And if your business does not […]
Mitel & VMware Bring Voice, Data and Cloud Together
/0 Comments/in Blog /by MarketingImagine being able to manage Unified Communications and Collaboration solutions like any other business application in your virtualized data center… Working closely with VMware, Mitel unites Voice and Data applications on the same shared servers, enabling you to achieve: Faster system deployment A common management platform for voice and data A single business continuity plan […]
Download Your FREE Copy of ‘Team Collaboration for Dummies’ Today
/0 Comments/in Blog /by MarketingThe biggest investment and competitive advantage in any business is often your employees. Maximizing employee productivity has a significant impact on the bottom line. Today’s employees use mobile devices and mobile apps in practically every aspect of their lives ̶ that includes the business world. These devices and apps influence the way your employees collaborate […]
Desktop Phone Hacks Happen… Here’s How to Protect Your Business
/0 Comments/in Blog /by MarketingMany offices have IP phones, but unknown to most users is that hackers can actually listen to everything that’s going on in the room – whether or not you are on a phone call. Hackers from a remote location have been able to exploit some IP phones’ vulnerable software and firmware to gain access – […]
Get to Know TCI Host and How You Can Add Cloud Power to Your On-site Phone System
/0 Comments/in Blog /by MarketingWith the complex pricing models and cost of communications infrastructure today, it’s hard to know what the best solution for your organization may be… Stay on-site? Jump into the cloud? Or implement something in between? While many businesses are already reaping the advantages of moving their voice communications to the cloud, for others replacing phone […]
Leverage Virtual Assistants & IoT to Make it Easier to Stay Connected with Your Customers
/0 Comments/in Blog /by MarketingCustomers are conversing with businesses in new ways, thanks to the Internet of Things (IoT). For many consumers, virtual assistants, chatbots and messaging apps are quickly becoming their preferred methods of communication. CNBC reports that half of consumers will own a smart speaker by the end of the year, and among the top three uses […]