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The Next Level of Cloud Voice Flexibility from Mitel & RingCentral… TCI Makes it Happen

Our new strategic partnership with RingCentral makes it easier to leverage one of the best cloud-based UCaaS options available today. RingCentral Message Video Phone (MVP) is an all-in-one solution that can easily meet the changing needs of your workforce.

Upgrading to RingCentral provides everything you need to build a company culture that will position you for long-term success:

  • A unified, collaborative hub for all employees, regardless of where they are working
  • Higher capacity video conferencing, more powerful messaging, and full-featured telephony
  • Enterprise-grade security and unmatched reliability that delivers 99.999% uptime
  • Over 275 out-of-the-box integrations with business apps and open APIs
  • A modular system approach that can grow alongside your business
  • Analytics and real-time reporting that make tracking important metrics easier than ever
  • Seamless integration with any of your existing features

Special Offers for Existing Mitel Customers

For our existing Mitel customers looking to upgrade or replace their cloud technologies, there’s even more to be excited about. For a limited time, Mitel is offering up to three months free of RingCentral MVP. They’re also waiving early termination fees and offering free onboarding and implementation services. Make sure to ask us if you’re eligible for this special competitive pricing, but act fast – these offers end on June 30, 2022.

Your local TCI team will ensure a seamless upgrade experience, so you and your team will be up and running in no time. Contact us today: (703) 321-3030 or info@tcicomm.com.

 

Migrating to the Cloud… The Easiest Way to Simplify Your Business Communications

Your business has its own needs and distinct workflows, and the path you take to the cloud will be just as unique. Our new e-book will help you discover which path to the cloud is best for you, and how the cloud’s benefits – reliability, agility, and simplicity – and affordable monthly pricing can work for your business.

Learn why migrating with Mitel and our new UCaaS partner RingCentral is your easiest and most effortless way to connect with the cloud.

eBook: You Can Get There from Here, Profiles of a Cloud Migration Candidate

Connect Your Workforce

Migrating to the cloud gives you the best foundation for supporting the growing shift to hybrid work models and driving engagement with both employees and customers. Give your employees the tools to do their work, their way, supported by the best solution out there.

Support Your Customers

Enhancing employee experiences with your technology is a small change that has a big impact on your ability to meet your customers where they are and help set your business apart.

Migration Made Easy

Your TCI, Mitel, and RingCentral teams will work closely to ensure a seamless migration experience so you and your team will be up and running in no time. You will get access to world-class features and functionality with industry-leading 99.999% uptime.

Ready to talk about your path to the Cloud?
Contact us today at (703) 321-3030 or info@tcicomm.com.

 

RingCentral MVP Cloud Service… Everything You Need in One Great App

Last month we announced the addition of MVP to the TCI solutions line-up. Our latest Cloud offering includes an All-in-One Phone, Team Messaging, and Video Conferencing app.

MVP provides All-in-One Communications

  • Phone – Get a modern business phone system with 50+ features.
  • Message – Move projects forward with team messaging, file sharing, task management, and more.
  • Video – Remote meetings are easier with HD voice and video, one-click join, and easy screen-sharing.

1-minute Video: Welcome to the RingCentral App

RingCentral MVP is Award Winning

  • Reliable – 99.999% uptime
  • Secure – Seven layers of protection
  • Innovative – 250+ app integrations
  • Global – 110+ countries

Why Decision Makers choose RingCentral

  • Affordable – Save 30% or more with all-inclusive monthly pricing.
  • Simple to set up and use – Setup takes minutes, not days, with a dedicated onboarding specialist to ensure a smooth installation process and preconfigured phones that quickly connect to your existing internet service.
  • Any device, anywhere, anytime – The RingCentral mobile app turns your employees’ desk phones, laptops, tablets, and smartphones into mobile offices, giving them 24/7 access anywhere they have an internet connection.

MVP sets up in minutes, is easy to use, and is backed up with exceptional customer support based here in the USA.

If you’re an existing MiCloud Connect customer, ask your local TCI team about Mitel’s limited-time-offer MVP migration promotions. Contact us today: (703) 321-3030 or info@tcicomm.com.

 

Are You Getting the Full Value Out of Your CRM Platform?

Getting the most out of your CRM requires that you integrate it with your Business Voice applications. Almost all of the popular CRM services on the market seamlessly integrate with TCI’s Mitel and RingCentral systems.

Using a customized CRM? Our experienced development team can bring your customer data, phone system, and call center together…

  • When your CRM is integrated with your phone system, the contact’s personal details can be set to pop up on your phone or computer screen. Imagine how much time will be saved when your people don’t need to search for important information like customer preferences and details of past transactions.
  • Enhanced call functionality like click-to-dial, automated call logging, intelligent dialing, and screen pops and transfer can all be enabled and integrated with your customer data.
  • Bringing CRM and Voice together makes every employee and contact center agent in your business significantly more productive while improving the customer experience.
  • Let’s talk about connecting your phone system and contact center with your CRM platform.
    Contact TCI today at (703) 321-3030 or info@tcicomm.com.

     

More Choice & Flexibility… TCI and Mitel add RingCentral MVP Cloud to VoIP Service Portfolio

TCI continues to expand our product portfolio… Our most recent addition is RingCentral’s popular MVP Service. We support MVP with the added value of TCI’s end-to-end design and deployments, all backed with outstanding customer support.

What does RingCentral MVP bring to the table?

RingCentral is rated as the #1 UCaaS provider by many industry analysts. RingCentral’s MVP solution will be a great Cloud choice for many TCI customers, offering a comprehensive suite of communication and collaboration services…

  • An integrated phone, team messaging, and HD video experience built on intuitive mobile and desktop clients for better employee productivity and customer engagement.
  • Rich analytics and real-time reporting to unlock insights for every part of your business.
  • A secure and reliable platform with 99.999% call service uptime to ensure your communications system is always running.
  • A global calling footprint in over 44 countries, and local and toll-free numbers across more than 110 countries, enabling you to scale quickly with employees who can work from anywhere, all backed by industry-leading reliability and security standards.
  • Over 275 pre-built integrations and 500+ APIs are available to enhance business applications and workflows.

Supporting Public & Private Cloud Services or On-Premises

TCI clients choose us because we customize everything to fit their requirements. Supporting small to large enterprises and single office to multiple locations, your TCI team offers a range of cloud and on-premises deployments to keep your organization connected – public cloud subscriptions, private cloud arrangements, on-site systems, and hybrid arrangements – whatever fits you best.

More Cloud Service Options

In addition to RingCentral’s MVP, TCI offers TCI Advantage – Host, our ‘Mitel-powered’ Cloud service. We connect Host clients across the DC Region and nationwide, improving their business operations with affordable, locally sourced and supported cloud communications. Based on your unique needs, TCI Host can be deployed in public, private and hybrid arrangements.

On-Premises… Customized Control

If you need more control, an on-site business phone system can offer a customized blend of communication and collaboration tools presented in one easy-to-use user interface. No need to combine tools from multiple vendors, TCI will design and deliver the unified communications solution you need to support your business apps and system integrations.

Local experts. Better technology.

We back up our advanced technology solutions with exceptional 24 x 7 support – whether managed plans or on-demand – to keep your organization well connected and productive.

Let’s talk about your business and how TCI can connect you for more success in 2022. Contact us today at (703) 321-3030 or info@tcicomm.com.

 

3 Good Technology Decisions that will Fuel Business Growth in 2022

Many businesses are finding they are weighed down by technology choices they had to make quickly during the pandemic.

With little time to assess communication platform pros and cons, they made quick purchase decisions that may have been awkward for employees to navigate, saddled businesses with unanticipated costs, and introduced performance problems that frustrated staff and customers.

The beginning of the new year is an ideal time to ensure you have a communications platform that’s designed — from the ground up — to deliver the reliability, agility, and efficiency you need to optimize productivity today and respond quickly to unanticipated changes tomorrow.

To take advantage of that opportunity, you’ll want to make 3 smart choices:

1 – Choose the Cloud to Streamline and Strengthen Your Technology

The cloud is the easiest way to simplify and supercharge your communications technology. By consolidating disjointed communications tools into an all-in-one, cloud-based solution that offers team and video collaboration, mobility, and voice capabilities, you can unleash greater productivity and performance, while eliminating the cost and resource burdens of managing your current systems.

2 – Choose a Proven UCaaS to Meet Your Needs Today and Tomorrow

Customer and employee expectations have permanently changed. Businesses have gained new confidence in their staffs’ ability to work from anywhere. Employees value the balance that hybrid working environments provide. And customers just want great service — and don’t care where the employee supporting them is working from. That’s why TCI is partnered with Mitel and RingCentral to empower our clients with the world’s leading UCaaS technology.

3 – Choose a Trusted, Local Partner to Customize Your Migration Path

Your business has already made investments in its communications platform. You’ll want a migration plan that takes that into consideration. Look for the guidance of a local partner with extensive expertise in the full range of VoIP deployments — including on-premises, private cloud, and public cloud systems. TCI has been serving the DC region’s businesses and public sector for 40+ years. That’s why you can trust our experts to ensure your transition to the cloud will be based on a customized migration plan and timeline.

Choose the Freedom to Focus on the Future

If the communications platform you put in place during the pandemic isn’t providing you with all the functionality you need to grow and meet new challenges ahead, now is an ideal time to press the reset button.

Contact TCI to help you make the right choices for your business. Call us today at (703) 321-3030 or info@tcicomm.com.