Mitel recently issued a study of the perceptions and motivations of executives for migrating to a cloud-based model for their business communications. Key takeaways include… Innovation is at the heart of cloud migration Access to innovative features not available with traditional telephony solutions was by far the main driver for migrating to a cloud model. […]
Businesses are investing in Cloud Voice for a variety of reasons, including cost savings, mobility, scalability and the desire to shift financing from CAPEX to OPEX. Others are taking Cloud Voice a step further – not only adopting UC as a Service (UCaaS) for its collaboration tools, but for its built-in disaster recovery (DR) and […]
Wondering if you’re getting the best pricing, service, and solutions? Need faster broadband, voice or data? A more reliable connection to your data center? Want great customer service when you need it? Now you can have it all… Get all the communications support you need from your single-source partner – TCI. We find the best […]
Our customers appreciate having a choice of service programs for keeping their Voice and IT systems running smoothly. We support everything from traditional ad hoc support to annual plans. Certified Technicians TCI’s factory certified technicians provide installation, repair and maintenance services 24 hours a day, 7 days a week, 365 days a year… Telecom system […]
Information overload can dilute employee engagement, drop productivity and raise turnover rates. Easing this burden requires having the right balance between communication, collaboration and technology without contributing to overload. Here are some trends to adopt that can ease the burden for your business… Trend #1: Integration of Team Collaboration Tools – Rather than stretch email as […]
Your business depends on having a reliable network infrastructure that is continuously monitored for proper operation. Wireless connections are a critical element of today’s network infrastructure and one that consumes a growing share of IT resources to secure and manage. To support your wireless connections TCI has launched a cloud-managed solution – powered by Cisco […]
‘Tis the season when bitter cold, gusty winds and snow storms can pop up at any time. This means weather-related office closings can be expected too. DC-area businesses cannot afford weather-related shutdowns. Now is the time to review snow emergency plans to ensure your people know how to respond. And if your business does not […]
Imagine being able to manage Unified Communications and Collaboration solutions like any other business application in your virtualized data center… Working closely with VMware, Mitel unites Voice and Data applications on the same shared servers, enabling you to achieve: Faster system deployment A common management platform for voice and data A single business continuity plan […]
The biggest investment and competitive advantage in any business is often your employees. Maximizing employee productivity has a significant impact on the bottom line. Today’s employees use mobile devices and mobile apps in practically every aspect of their lives ̶ that includes the business world. These devices and apps influence the way your employees collaborate […]
Many offices have IP phones, but unknown to most users is that hackers can actually listen to everything that’s going on in the room – whether or not you are on a phone call. Hackers from a remote location have been able to exploit some IP phones’ vulnerable software and firmware to gain access – […]
TCI is a leading full-service integrated telecommunications provider serving Washington, DC, Virginia and Maryland. We provide cutting-edge solutions from Mitel, Cisco and others, along with the trusted guidance to ensure your organization maximizes the impact of VoIP, cloud and collaboration tools to achieve business results.