Unparalleled Choice & Flexibility… How TCI Connects You to a World of Seamless Communications

With TCI’s next-gen UC solutions, you can enable new ways of working, supporting your employees to call, chat, and video securely — also stay connected regardless of whether they sit next to each other in the office, or remotely at home.

Applications

TCI brings it all together. Improve your communications experience with apps, ranging from office tools, analytics, workforce management, and campaign management to enhancing organization and site connectivity – and more.

With access to these tools, your team can tackle their work on more devices from any location:

Integration with business applications from tech leaders like Microsoft and Google
Presence Tools
Softphone App on Mobile Devices
Unified Messaging
Remote control of desktops
Outlook client plug-in
Microsoft Teams integration
Message retrieval from one synchronized message store

Collaboration

Bring teams together with messaging, conferencing, screen sharing, file sharing, and more. Users can stay connected while on the go with our web, mobile, and desktop applications.

Virtual workspaces for team meetings, conversations, content review, and project management
Team Video conferencing and recording
Participant management
Desktop application sharing
Team and private chat
Web-based file sharing

Contact Center

Impress customers with all-in-one interaction management platforms that transform outdated voice-only call centers into omnichannel customer experience centers.

Integrate with your CRM, like Salesforce, Microsoft, and others
Offer Live Agents, Web Chat, Email, Text Messaging / SMS
Monitor and respond to Social Media feeds (Twitter, Facebook, LinkedIn, Instagram, etc.)
Automate and access Full Reporting on Your Customer Interactions
Improve Customer Experience
Become more efficient

Voice

Rich PBX and phone system features, advanced call controls and softphone, mobile and IP desk phone options so you can talk and meet from anywhere – effortlessly.

Supercharge your organization’s growth with unparalleled flexibility.

We can design the right mix of UC solutions for your needs today and your goals for tomorrow. Deploy on-premises, via private cloud, public cloud, or a hybrid. Pay upfront or monthly. Use existing devices or the latest models.

It’s Unified Communications, your way. Get started today: Contact us today: (703) 321-3030 or GetHelp@tcicomm.com.